Terms & Conditions

1. Acceptance of Terms

By creating an account, purchasing lottery tickets, or using any part of our service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, you must not use our services.

Key Requirements:

• You must be 18 years of age or older
• You must be physically located in Australia when using our services
• You must provide accurate and truthful information
• You must comply with all applicable laws and regulations
• You must not use our services for any illegal or unauthorized purpose

2. Account Registration and Management

To use our services, you must create an account and provide accurate personal information.

Account Requirements:

• One account per person - multiple accounts are prohibited
• You must verify your identity with government-issued photo ID
• All information provided must be current, accurate, and complete
• You are responsible for maintaining the confidentiality of your login credentials
• You must notify us immediately of any unauthorized account access
• We reserve the right to suspend or terminate accounts for violations

Account Security:

You are solely responsible for all activities that occur under your account. Use strong passwords and enable two-factor authentication when available.

3. Lottery Ticket Purchases

Our platform allows you to purchase official Powerball lottery tickets online.

Purchase Terms:

• All ticket purchases are final - no refunds or cancellations after purchase
• Ticket sales close 30 minutes before each draw
• You may select your own numbers or use our Quick Pick feature
• Maximum of 10 games per purchase, maximum 10 consecutive draws
• All tickets are stored electronically in your account
• You will receive confirmation of all purchases via email

Payment:

All payments must be made with your own funds from legitimate sources. We accept major credit cards, debit cards, and bank transfers. Payment processing fees may apply.

4. Prizes and Winnings

Prize distribution is governed by official Powerball rules and Australian gaming regulations.

Prize Claims:

• Prizes up to $1,000 are automatically credited to your account
• Larger prizes require identity verification and may involve manual processing
• You have 12 months from the draw date to claim prizes
• Unclaimed prizes are forfeited and donated to community causes
• We will assist with prize claims but you are responsible for claiming
• Tax obligations on winnings are your responsibility

Prize Disputes:

In case of disputes, the official draw results as determined by the lottery operator are final and binding.

5. Prohibited Activities

The following activities are strictly prohibited:

• Using our services if you are under 18 years of age
• Creating multiple accounts or sharing accounts with others
• Using fraudulent or stolen payment methods
• Attempting to manipulate or interfere with our systems
• Using our services for money laundering or other illegal activities
• Violating any applicable laws or regulations
• Harassing other users or our staff
• Attempting to reverse engineer or hack our platform

6. Responsible Gambling

We are committed to promoting responsible gambling practices.

Our Commitment:

• Providing tools to set spending limits and cooling-off periods
• Offering self-exclusion options through BetStop register
• Monitoring player behavior for signs of problem gambling
• Providing access to gambling support services and counseling
• Training staff to identify and assist customers at risk
• Complying with all responsible gambling regulations

Warning Signs:

If gambling is causing problems in your life, seek help immediately. Contact Gambling Help on 1800 858 858 or visit gambleaware.nsw.gov.au for support.

7. Limitation of Liability

To the maximum extent permitted by Australian law:

• We provide our services "as is" without warranties of any kind
• We are not liable for any indirect, incidental, or consequential damages
• Our total liability is limited to the amount of your ticket purchases
• We are not responsible for technical failures beyond our control
• We are not liable for losses due to your negligence or misconduct
• Nothing in these terms excludes liability that cannot be excluded by law

8. Changes to Terms

We may update these Terms from time to time to reflect changes in our services, technology, or legal requirements. We will notify you of significant changes via email or prominent notice on our website. Continued use of our services after changes constitutes acceptance of the new Terms.

Notification Process:

• Major changes: 30 days advance notice
• Minor changes: Notice upon next login
• Legal compliance changes: May take effect immediately

9. Contact Information

If you have questions about these Terms or need support, please contact us: